What We Do
A municipal government serving a fast-growing population of more than one million residents and an annual budget of more than $3.5 billion engaged our team to help improve internal and external data sharing. Working collaboratively with staff across departments, we developed and refined a data sharing decision tree – a practical tool that staff can use to determine the relevant policies and legislative provisions, internal people to contact, and technology platforms to use in any context.
We also developed a comprehensive report with ten recommendations and a practical roadmap outlining next steps to continue to strengthen data sharing. This included initiatives focused on training and education, communications and awareness, and role clarity.
Featured project
Project management capabilities
A rapidly growing workforce training organization engaged our team to assess and strengthen its enterprise-wide project management capabilities. This initiative involved dozens of one-on-one interviews with executives and senior leaders, facilitated workshops with staff from across the organization, a user testing session, two comprehensive organizational surveys, and a detailed review of key documents, processes and data.
The projected delivered a comprehensive current state assessment with a gap analysis, a clear and compelling future state vision, and an action-oriented roadmap with key initiatives to strengthen and build new project management capabilities across the organization.
Featured experience
Our team has deep expertise in all aspects of public policy management – from design to delivery to evaluation.
Policy design
We are conducting policy research to improve the way that vulnerable workers experience job transitions. This project is helping to build an evidence base on leading practices, tools and insights in upskilling, and reskilling initiatives - with a particular focus on reaching workers before they become unemployed.
Policy implementation
We recently supported the implementation of a provincial workforce training and employment services transformation. This included documenting what service delivery transformation looks like from the perspective of frontline staff and clients, highlighting work that has been implemented as a result of the service transformation process, identifying the frontline risks, barriers, challenges, and opportunities for transformation and exploring what change management tactics should be introduced.
Policy evaluation
We are working with a large municipal government to evaluate a home ownership assistance program – a key economic and social policy tool that supports low to moderate income citizens into home ownership. This program evaluation will provide the clarity and evidence needed to ensure that the policy meets key objectives, including to enhance wealth-building for equity-seeking groups, foster connection between people and place, and create a sense of belonging for individuals and communities.
